Our bespoke software allows for multiple tenant bill generation based on meter reads or on an allocated split based on floor area or estimated usage. 

We arrange collection of meter readings from locations across the UK or alternatively we can arrange data downloads from sites with remote reading facilities. If you prefer to obtain the meter readings yourself we have a dedicated online portal where you can submit your readings for billing.

Tenant queries and disputes that may arise are managed by our specialist team and detailed responses provided directly to the tenant or landlord.

Tenants can access their full billing information online and we also provide data storage for all reading and billing data.  

We manage the whole process from billing to collection of funds for all types of utilities including but not limited to electricity; gas; water; heating and cooling.

We will assess both retrospective and ongoing utility use and allocations to provide the best possible service charge allocations and justifications.

We will establish systems and routines to monitor and determine service charge budgets and provide advice on improvement of accounting structures.

We understand the complexities of utility tariff purchase structures and will develop and maintain a tenant resale tariff structure compatible with the occupancy agreements and ensuring correct recovery and review as required.